{"id":584,"date":"2018-03-29T23:35:08","date_gmt":"2018-03-29T21:35:08","guid":{"rendered":"http:\/\/www.potsdamer-schloessernacht.de\/information-around-the-palace-night\/"},"modified":"2024-08-06T12:31:06","modified_gmt":"2024-08-06T10:31:06","slug":"information-around-the-palace-night","status":"publish","type":"page","link":"https:\/\/www.potsdamer-schloessernacht.de\/en\/information-around-the-palace-night\/","title":{"rendered":"Information"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0|0px|0px|0px&#8221; da_disable_devices=&#8221;off|off|off&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_fullwidth_slider use_bg_overlay=&#8221;off&#8221; 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button_letter_spacing__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;]<\/p>\n<h1>Information<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion icon_color=&#8221;#8d0046&#8243; _builder_version=&#8221;4.22.1&#8243; toggle_level=&#8221;h2&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Blank&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Opening times&#8221; _builder_version=&#8221;4.22.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_after__hover_enabled=&#8221;on|desktop&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Sanssouci Park closes for park and palace visitors on Friday 09.08. and Saturday 10.08. at: 3:00 p.m. and then opens its gates again for the Potsdam Palace Night.<br \/>Admission start: 17:00<br \/>Last admission: 23:00<br \/>Last bar: 0:30 a.m.<br \/>End: 1:30 a.m.<br \/>The complete program will be available on this website shortly.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Safety and hygiene rules&#8221; _builder_version=&#8221;4.19.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_after__hover_enabled=&#8221;on|desktop&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The safety and health of our guests and employees in front of, on and behind the scenes is our highest priority. We keep ourselves constantly informed about the currently necessary and helpful measures and will communicate their implementation here.<br \/>The following applies at all times: Anyone who feels ill or has corresponding symptoms of a contagious disease should be tested or see a doctor immediately and refrain from attending the event for the protection of the other guests. We ask for considerate interaction with each other.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Sustainable overall implementation&#8221; _builder_version=&#8221;4.22.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_after__hover_enabled=&#8221;on|desktop&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The Potsdamer Schl\u00f6ssernacht and its team continuously set new standards in environmental protection through innovative concepts and technologies. With certified expertise and extensive experience in sustainable event management, the event is reviewed and further developed every year. Goals are defined along the three pillars of sustainability and concrete measures are developed for various fields of action. Service-providing companies are evaluated and prioritized as part of a comprehensively audited supply chain management system.<\/p>\n<p>Some successes over the years are:<br \/>&#8211; The certified, technical implementation of the event in accordance with DIN ISO 20121 for sustainable event management.<br \/>&#8211; Use of a reusable system for catering.<br \/>&#8211; Avoidance of fireworks in favor of forest fire and animal protection; instead, use of laser shows and drone ballet to additionally reduce particulate matter.<br \/>&#8211; Switch to energy-efficient lighting, which has already reduced electricity consumption in the area of lighting by 89%.<\/p>\n<p><strong>Contact person for sustainability:<\/strong><br \/>Alan Daoud (he\/him)<\/p>\n<p style=\"font-weight: 400;\"><a href=\"mailto:a.daoud@mediapool.berlin\">a.daoud@mediapool.berlin<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the best way to get to the Potsdamer Schl\u00f6ssernacht?&#8221; _builder_version=&#8221;4.22.1&#8243; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_after__hover_enabled=&#8221;on|desktop&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>We recommend that all visitors arrive by public transport.There are not enough parking spaces available around Sanssouci Park. In addition, a high volume of visitors is to be expected on the roads adjacent to Park Sanssouci. The frequency of public transport will be adapted to the number of visitors and increased to make your arrival and departure as pleasant as possible. Nevertheless, we ask for your patience when traveling to and from the event and for your understanding that the arrival and return of many guests at the same time may take a little longer than usual.<\/p>\n<p><strong>Regional train &#8211; arrival from Berlin:<\/strong><br \/>On the occasion of the Potsdamer Schl\u00f6ssernacht, additional stops on the RE1 line will be set up in Potsdam Charlottenhof from around 4:30 pm on both days of the event. Together with the RB20, RB21, RB22, RB23 and RB33 lines, there are attractive travel options by public transport from many parts of Brandenburg and Berlin. From Berlin Friedrichstra\u00dfe, for example, you can take the RE1 or the RB23* (*on Fridays only) directly to the station &#8220;Potsdam, Charlottenhof Bhf&#8221; in approx. 30 minutes. From there you can reach the south entrance no. 5 at Charlottenhof Palace in a few minutes on foot.<br \/>You can obtain individual travel information from the <a href=\"https:\/\/www.vbb.de\/fahrinfo\/\" target=\"_blank\" rel=\"noopener\">VBB<\/a><\/p>\n<p><strong>S-Bahn &#8211; Arrival from Berlin:<\/strong><\/p>\n<p>Alternatively, you can take the S1 to Potsdam Central Station and change there to streetcars 91 or 98, which run to Park Sanssouci every 10 minutes until 1:00 am.<br \/>The S-Bahn Berlin will extend its service on both evenings from Potsdam Central Station and in the direction of Berlin. The 10-minute interval will be offered until around 1:00 a.m., after which the S-Bahn trains will run every 30 minutes during the night. <a href=\"https:\/\/sbahn.berlin\/fahren\/fahrplanauskunft\/?stationStart=S+Potsdam+Hauptbahnhof&amp;stationEnd=S+Charlottenburg+Bhf+%28Berlin%29&amp;journeyType=depart&amp;datetime=2023-08-18T21%3A00%3A00%2B00%3A00\" target=\"_blank\" rel=\"noopener\">Timetable<\/a><br \/>Additional services in Potsdam<br \/>Return journey every 20 minutes from Sanssouci Palace (stop in Bornstedter Str. ) to Potsdam S-Bahn main station from 21:00 to 00:30 with lines 695 and X15<\/p>\n<p>Online travel planning:<br \/>You can view the current arrival and departure options by public transport at <a href=\"http:\/\/www.bvg.de\/\" target=\"_blank\" rel=\"noopener\">www.bvg.de<\/a>, <a href=\"http:\/\/www.vbb.de\/\" target=\"_blank\" rel=\"noopener\">www.vbb.de<\/a> and <a href=\"http:\/\/www.swp-potsdam.de\/\" target=\"_blank\" rel=\"noopener\">www.swp-potsdam.de<\/a>.<br \/>Please note the special streetcar timetables in Potsdam for this weekend.<br \/>Entrance 1 &#8220;Historische M\u00fchle&#8221;: Stop &#8220;Potsdam, Schloss Sanssouci&#8221;<br \/>Entrance 2 &#8220;Obeliskportal&#8221;: stop &#8220;Potsdam, Friedenskirche&#8221;<br \/>Entrance 3 &#8220;Gr\u00fcnes Gitter&#8221;: &#8220;Luisenplatz-S\u00fcd\/Park Sanssouci&#8221; stop<br \/>Entrance 4 &#8220;Lenn\u00e9stra\u00dfe&#8221;: Bus stop &#8220;Feuerbachstra\u00dfe&#8221; or &#8220;Auf dem Kiewitt&#8221;<br \/>Entrance 5 &#8220;Charlottenhof Palace&#8221;: Stop &#8220;Charlottenhof Bhf.&#8221;<br \/>Entrance 6 &#8220;Maulbeerallee&#8221;: Bus stop &#8220;Abzweig nach Eiche&#8221;<\/p>\n<p><strong>Attention<\/strong>:<br \/>From the stops Drachenhaus, Orangerie no regular service to S Hauptbahnhof! The Maulbeerallee is closed due to the event.<\/p>\n<p>*Subject to change without notice.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where can I park?&#8221; _builder_version=&#8221;4.19.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_after__hover_enabled=&#8221;on|desktop&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"font-weight: 400;\">We recommend that all visitors travel by public transport. There are not enough parking spaces available around Park Sanssouci. In addition, a high volume of visitors is to be expected on the streets adjacent to Park Sanssouci.<br \/>During the event, the &#8220;Historische M\u00fchle&#8221; visitor parking lot at Park Sanssouci will be reserved exclusively for pre-registered coaches, holders of a special blue parking permit and cyclists. We are creating bicycle parking spaces at several locations around the park, the locations of which will be communicated here closer to the event.<br \/>Please use the signposted Park+Ride (P+R) spaces provided by the city of Potsdam.<br \/>For more information, please visit <a href=\"https:\/\/www.mobil-potsdam.de\/de\/parken\/\">www.mobil-potsdam.de<\/a>.<br \/>We recommend:<br \/>P+R parking lot &#8220;Zum Bahnhof Pirschheide&#8221; &#8211; direct connection to Park Sanssouci via <a href=\"https:\/\/www.potsdamer-schloessernacht.de\/wp-content\/uploads\/2021\/08\/Sonderfahrplan-Tram-91.pdf\">Tram 91<\/a> (to stop &#8220;Luisenplatz-S\u00fcd \/ Park Sanssouci&#8221;).<br \/>P+R parking lot &#8220;BUGA (Volkspark)&#8221; &#8211; connection via <a href=\"https:\/\/www.potsdamer-schloessernacht.de\/wp-content\/uploads\/2021\/08\/Sonderfahrplan-Tram-96.pdf\">Tram 96<\/a> with change at stop &#8220;Potsdam, Platz der Einheit\/West&#8221; to line 91 (stop &#8220;Luisenplatz-S\u00fcd \/ Park Sanssouci&#8221;).\u00a0<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What can be found where?&#8221; _builder_version=&#8221;4.22.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Our program team is currently putting together the program and is in coordination with the artists. We will provide you with further information on the program items here shortly.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where can I buy tickets?&#8221; _builder_version=&#8221;4.19.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>For access to the Potsdamer Schl\u00f6ssernacht, a ticket valid for this evening is required, which you can purchase in advance at the theater box offices, at www.myticket.de or by phone at:<br \/>040 23 72 400 30 Mon. &#8211; Fri.: 10 am to 6 pm and Sat.: 9 am to 1 pm.<br \/>At the entrances &#8220;Historische M\u00fchle&#8221;, &#8220;Gr\u00fcnes Gitter&#8221; and &#8220;Schloss Charlottenhof&#8221; you will also find box offices from 5:00 p.m. on the day\/evening of the event where tickets can be purchased subject to availability. Please check in advance if tickets will be available on site or if the event is sold out.<br \/>Children up to the age of 13 and accompanying persons of disabled persons, in whose person&#8217;s ID card a &#8220;B&#8221; is registered, are admitted free of charge to the Schl\u00f6ssernacht, but require a ticket. At the entrance to the event, proof of the guest&#8217;s respective status (child ID or severely disabled ID) must be presented in a suitable manner.<br \/>Return after leaving the park is possible with valid ticket marked by the admission service. Please obtain a stamp imprint upon exiting the park. When re-entering the event area, the stamp print and ticket must be presented.<br \/>Please note that bulky, dangerous objects, backpacks and bags larger than DIN A3 are not allowed to be brought onto the event premises.<br \/>Please note further important information under the item &#8220;Security&#8221;.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Information for visitors with limited mobility&#8221; _builder_version=&#8221;4.19.1&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Sanssouci Park extends over three levels.<br \/><strong>The slope between the levels is always greater than 6%.<\/strong><br \/>The lower level contains the largest part of the park with the main avenue, the Chinese House and the area around the Roman Baths and Charlottenhof Palace.<br \/>You reach the middle level via the Sicilian Garden. From there you reach the New Chambers of Sanssouci and via another slope to the Sanssouci Palace.<br \/>You can reach the upper level of the park if you turn left behind the visitor center at the Historic Mill. From there you will come to the Orangery Palace.<br \/>The Chinese House and the Picture Gallery are unfortunately not accessible for wheelchair users.<br \/>We mark the barrier-free paths in our plan of the event area with a red line.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What am I NOT allowed to take with me?&#8221; _builder_version=&#8221;4.17.0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Please leave the following items at home, they are <strong>NOT<\/strong> allowed:<\/p>\n<ul>\n<li>Backpacks and bags larger than A3<\/li>\n<li>Bulky and\/or dangerous items<\/li>\n<li>Picnic baskets<\/li>\n<li>Glass bottles (of any size)<\/li>\n<li>PET bottles or tetra packs larger than 1.5 liters<\/li>\n<li>Alcoholic beverages<\/li>\n<li>Laser pointers<\/li>\n<li>Drones, multi\/quadrocopters<\/li>\n<li>Animals of any kind, except for designated guide and assistance dogs<\/li>\n<li>Rollerblades, Inline skates, Skateboards etc.<\/li>\n<\/ul>\n<p>The organizers make every effort to ensure the greatest possible security. Therefore, please understand bag checks at the entrances.<br \/>The instructions of the security personnel must be followed at all times.<br \/>After dark, use only illuminated paths and secured event areas. Leaving these areas is at your own risk and the liability of the organizers is therefore excluded.<br \/>Please also note that fountains do not contain drinking water, but are supplied by the famous &#8220;Mosque&#8221; from the Neustadt Havel Bay.<br \/>All conditions around the event can be found in detail in our <a href=\"https:\/\/www.potsdamer-schloessernacht.de\/wp-content\/uploads\/2021\/10\/Oktober-2021-Allgemeine-Geschaeftsbedingungen-unter-Beruecksichtigung-der-Covid.pdf\" target=\"_blank\" rel=\"noopener\">General Terms and Conditions<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I take photos and record videos?&#8221; _builder_version=&#8221;4.17.0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Of course, you may take photographs in the park for private purposes during the Palace Night. Please use the hashtag <strong>#potsdamerschl\u00f6ssernacht<\/strong> when posting in social media.\u00a0<\/p>\n<p>Photography, film and television recordings for commercial purposes require the prior written permission of Kultur im Park GmbH and the Prussian Palaces and Gardens Foundation. Please send requests by e-mail to: \u00a0<a href=\"mailto:info@kultur-im-park.berlin\">info@kultur-im-park.berlin<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there food and drink available on site?&#8221; _builder_version=&#8221;4.17.0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>There is a rich gastronomic offer in the park. Only non-alcoholic beverages in plastic bottles or tetra-paks up to 1.5 liters are allowed. Please do not bring picnic baskets to the Potsdamer Schl\u00f6ssernacht on the grounds.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;The park is large. What is the best way for me to find my way around?&#8221; _builder_version=&#8221;4.17.0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Orientate yourself in the park by the overview plans, which will be provided at the entrances as A3 plans to take home. In advance, we will provide information about the program on our program page. The program will be gradually compiled here and made available to you for your information.<\/p>\n<p>In addition, you will meet hostesses on the event grounds who will be happy to help you with any questions you may have.<\/p>\n<p>The park is extensive. We recommend comfortable shoes.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where are the restrooms?&#8221; _builder_version=&#8221;4.17.0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Free WCs are available at various entrances and places on the grounds, as well as a sufficient number of WCs suitable for disabled persons.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What do I do when it rains?&#8221; _builder_version=&#8221;4.17.0&#8243; custom_css_main_element=&#8221;border:none;&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Please inform yourself in advance about the weather on the day of the event. In case of uncertain weather or precipitation, umbrellas or jackets as well as rubber boots have proven useful, as rain protection and shelter cannot be provided for all visitors.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;H1&#8243; _builder_version=&#8221;4.16&#8243; header_text_color=&#8221;#8D0046&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover=&#8221;null&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover=&#8221;null&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_border_color__hover=&#8221;null&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover=&#8221;null&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover=&#8221;null&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_border_radius__hover=&#8221;null&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover=&#8221;null&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover=&#8221;null&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;]<\/p>\n<h1>Information for Ticketholders<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Already purchased tickets<\/h2>\n<p>The next Potsdam Castle Night will take place on August 20 and 21, 2021. Tickets from 2020 remain valid for these dates and the respective day of the week (Friday or Saturday).<\/p>\n<p>Please note that your tickets must be personalized afterwards. Please bring this form filled out and printed to the admission: <a href=\"https:\/\/www.potsdamer-schloessernacht.de\/formular-zur-erfassung-der-besucherdaten_psn\/\" target=\"_blank\" rel=\"noopener\">Subsequent personalization of tickets from 2020<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Personalised tickets<\/h2>\n<p>To ensure that you and we are well prepared for possible requirements by the authorities and for the possible tracing of infection chains, we offer personalised tickets for the Potsdamer Schl\u00f6ssernacht and ask you to provide your name and contact details for this purpose when purchasing tickets. We use a computerised, personalised ticketing system. In doing so, we observe the data protection regulations according to the DSGVO. The personalised ticket in conjunction with your photo ID entitles you to visit the Potsdamer Schl\u00f6ssernacht.<br \/>If necessary, you can re-personalise your ticket online in advance via your ticket provider; re-personalisation on site at the box office is also possible. In order to do so, please download and print <a href=\"https:\/\/www.potsdamer-schloessernacht.de\/formular-zur-erfassung-der-besucherdaten_psn\/\" target=\"_blank\" rel=\"noopener\">this form<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Federal government supports culture and leisure industry with voucher solution<\/h3>\n<p>The German government reacted to the dramatic situation in live entertainment caused by the coronavirus pandemic and launched a new legislative initiative in April 2020. The law to mitigate the consequences of the COVID-19 pandemic in event contract law of 15 May 2020 (<a href=\"https:\/\/www.myticket.de\/files\/Service%20und%20Unternehmen\/Corona\/Gesetz%20zur%20Abmilderung%20der%20Folgender%20COVID-19-Pandemie%20im%20Veranstaltungsvertragsrecht%20und%20im%20Rechtder%20Europ%C3%A4ischen%20Gesellschaft%20(SE)%20und%20der%20Europ%C3%A4ischen%20Genossenschaft%20(SCE).pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PDF download of the law<\/a>) entitles the holders of tickets purchased before 8 March 2020 to receive a voucher instead of a refund of the ticket price. The voucher can be redeemed for an alternative event of the same organiser.<\/p>\n<p>The holder of the voucher may only demand payment of the value of the voucher if the reference to a voucher is unreasonable for him in view of his personal circumstances. The reasons for the unreasonableness should be explained to the organiser and, if necessary, appropriate receipts should be presented. The voucher can also be paid out if the voucher is not redeemed by 31 December 2021. Further information on the vouchers can be found on the <a href=\"https:\/\/www.bundesregierung.de\/breg-de\/aktuelles\/gutscheinloesung-kulturbranche-1740010\" target=\"_blank\" rel=\"noopener noreferrer\">websites of the Federal Government<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>InformationSanssouci Park closes for park and palace visitors on Friday 09.08. and Saturday 10.08. at: 3:00 p.m. and then opens its gates again for the Potsdam Palace Night.Admission start: 17:00Last admission: 23:00Last bar: 0:30 a.m.End: 1:30 a.m.The complete program will be available on this website shortly.The safety and health of our guests and employees in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-584","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Information | Potsdamer Schl\u00f6ssernacht<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.potsdamer-schloessernacht.de\/en\/information-around-the-palace-night\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information | Potsdamer Schl\u00f6ssernacht\" \/>\n<meta property=\"og:description\" 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