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Safety and hygiene rules

The protection and health of our guests and employees in front of, on and behind the scenes is our highest priority. Therefore, the Potsdamer Schlössernacht takes place under special protection and hygiene measures that meet all official requirements. We therefore ask you to inform yourself shortly before your arrival about the conditions that will apply at the time of the event. These will be published on this website shortly before the event. The positive experiences from the Potsdamer Schlössernacht taking place as a model project in 2021 provide security for the Potsdamer Schlössernacht 2022.

Sustainable overall implementation under Covid-19 conditions

In co-operation with RKI and a scientific committee, we were able to implement the Potsdamer Schlössernacht as a large-scale event with 20,000 visitors at the end of August in a way that was both generally sustainable and Covid-19 compliant. Through innovative technology solutions, the power consumption of the lighting was reduced by 89%, so that the current total consumption corresponds to that of four kettles of water per event day. By changing the catering logistics, 10,000 sqm of rain forest were protected.

 #thenewnow #leef

ASPin: Nicole Wuttke, Consulting | CSO

n.wuttke@mediapool.berlin

What is the best way to get to the Potsdamer Schlössernacht?

We recommend that all visitors travel by public transport. There are no parking spaces available around Park Sanssouci. In addition, road closures and high visitor traffic on the streets adjacent to Park Sanssouci are to be expected. The frequency of public transportation will be adjusted to the number of visitors and increased to make your arrival and departure as comfortable as possible.

Regional train – Arrival from Berlin:
From the long-distance train station Berlin-Friedrichstraße you can comfortably take the RB21 or the RE1 directly to the train station “Potsdam, Charlottenhof Bhf” in about 30 min. From there it is only a few minutes walk to the south entrance No. 5 at Schloss Charlottenhof.

S-Bahn – Arrival from Berlin:
Alternatively, you can take the S7 as well as the S1 to Potsdam Hauptbahnhof and change to tram 91, 92 or 94.

Online travel planning:
You can view the current arrival and departure options by public transport at www.bvg.de, www.vbb.de and www.swp-potsdam.de. Please note the special schedules of the trams in Potsdam.

Entrance 1 “Historische Mühle”: Stop “Potsdam, Schloss Sanssouci”.
Entrance 2 “Obeliskportal”: Stop “Potsdam, Friedenskirche” (Church of Peace)
Entrance 3 “Grünes Gitter”: Stop “Luisenplatz-Süd/Park Sanssouci”
Entrance 4 “Lennéstraße”: Stop “Feuerbachstraße” or “Auf dem Kiewitt”
Entrance 5 “Charlottenhof Palace”: Stop “Charlottenhof Bhf.”
Entrance 6 “Maulbeerallee” Bus stop “Abzweig nach Eiche”

Attention:
From the stops Drachenhaus, Orangerie no regular service to S Hauptbahnhof! Maulbeerallee is closed due to the event.

Where can I park?

We recommend that all visitors travel by public transport. There are no parking spaces available around Park Sanssouci. In addition, road closures and high visitor traffic on the streets adjacent to Park Sanssouci are to be expected.

During the event, the “Historische Mühle” visitor parking lot at Park Sanssouci is reserved exclusively for pre-registered coaches, holders of a special blue parking permit, and bicyclists.
Please use the signposted Park+Ride (P+R) lots of the city of Potsdam.
For more information, please visit www.mobil-potsdam.de.

We recommend:
P+R parking lot “Zum Bahnhof Pirschheide” – direct connection to Park Sanssouci via tram 91 (to stop “Schloss Charlottenhof” or “Luisenplatz-Süd / Park Sanssouci”).
P+R parking lot “BUGA (Volkspark)” – connection via tram 96 with change at stop “Potsdam, Platz der Einheit/West” to tram 91 or 94 (stop “Schloss Charlottenhof” or “Luisenplatz-Süd / Park Sanssouci”).

Where can I buy tickets?

To enter the Potsdamer Schlössernacht, you will need a personalized ticket valid for that evening, which you can purchase in advance at the theater box offices, at www.myticket.de, or by calling: 040 23 72 400 30. 

At the entrances “Historische Mühle”, “Grünes Gitter” and “Schloss Charlottenhof” you will also find ticket offices on the day/evening of the event where tickets can be purchased subject to availability. Please inform yourself in advance if there will be tickets available on site or if the event is sold out.

Children up to the end of their 13th year and accompanying persons of severely handicapped persons, in whose severely handicapped ID card a “B” is registered, are admitted free of charge at the Palace Night – however, for this purpose a personalized ticket must be purchased and proof of the respective status (child ID card or severely handicapped ID card) of the guest must be provided in a suitable manner at the entrance to Sanssouci Park.

The return after leaving the park is possible with a valid ticket. Please have a stamp imprint when leaving the park. When re-entering the event area, the stamp print and ticket must be presented.

Please note that bulky, dangerous objects, backpacks and bags larger than DIN A3 are not allowed to be brought onto the event premises.

Please note further important information under the item “What am I NOT allowed to take with me?”.

 

Why are the tickets personalized?

To ensure that you and we are well prepared for possible requirements by the authorities and for the possible tracing of infection chains, we offer personalized tickets for the Potsdamer Schlössernacht and ask you to provide your name and contact information for this purpose when you purchase your tickets. We use a computerized, personalized ticketing system. In doing so, we observe the data protection regulations according to the DSGVO.
If necessary, you can re-personalize already personalized tickets on site at the entrance. To do this, please download the form for this purpose from www.potsdamer-schloessernacht.de shortly before the event and bring it with you on the day of the event, filled out and printed out. After comparing the form with a photo ID, please hand it in to the staff at the entrance.
If you have purchased your personalized ticket from MyTicket as a print-at-home or mobile ticket, you can transfer your personalized ticket to another person yourself in your MyTicket account.

Does my child also need a ticket?

Children up to the age of 13 are admitted free of charge to the Schlössernacht, but require a personalized ticket. You can book this ticket directly at the same time. Minors are only permitted to attend the event if accompanied by at least one adult supervisor.

I am disabled. Does my companion need a ticket?

Accompanying persons of severely disabled persons with a “B” in their handicapped ID card are admitted free of charge to the Schlössernacht, but must purchase a free personalized companion card in advance in connection with the wheelchair user or severely disabled person card.

At the entrance, the admission and companion card as well as the handicapped ID with the note “B” must be shown.

Information for visitors with limited mobility

Sanssouci Park extends over three levels.

The slope between the levels is always greater than 6%.

The lower level contains most of the park with the main avenue, the Chinese House and the area around the Roman Baths and Charlottenhof Palace.

You reach the middle level via the Sicilian Garden. From there you reach the New Chambers of Sanssouci and over another slope to the Sanssouci Palace.

You can reach the upper level of the park if you turn left behind the visitor center at the Historic Mill. From there you will come to the Orangery Palace.

The Chinese House and the Picture Gallery are unfortunately not accessible for wheelchair users.

The barrier-free paths are marked for you with a red line in our map of the event grounds.

I would like to leave the event area in between, but come back later. Is that possible?

Return after leaving the park is possible with a valid ticket. Please get a stamp print when leaving the park. When re-entering the event area, the stamp print and the ticket must be shown.

What am I NOT allowed to take with me?

Please leave the following items at home, they are NOT allowed:

  • Backpacks and bags larger than A3
  • Bulky and/or dangerous items
  • Picnic baskets
  • Glass bottles (of any size)
  • PET bottles or tetra packs larger than 1.5 liters
  • Alcoholic beverages
  • Laser pointers
  • Drones, multi/quadrocopters
  • Animals of any kind, except for designated guide and assistance dogs
  • Rollerblades, Inline skates, Skateboards etc.

The organizers make every effort to ensure the greatest possible security. Therefore, please understand bag checks at the entrances.
The instructions of the security personnel must be followed at all times.
After dark, use only illuminated paths and secured event areas. Leaving these areas is at your own risk and the liability of the organizers is therefore excluded.
Please also note that fountains do not contain drinking water, but are supplied by the famous “Mosque” from the Neustadt Havel Bay.
All conditions around the event can be found in detail in our General Terms and Conditions.

Can I take photos and record videos?

Of course, you may take photographs in the park for private purposes during the Palace Night. Please use the hashtag #potsdamerschlössernacht when posting in social media. 

Photography, film and television recordings for commercial purposes require the prior written permission of Kultur im Park GmbH and the Prussian Palaces and Gardens Foundation. Please send requests by e-mail to:  info@kultur-im-park.berlin.

Is there food and drink available on site?

There is a rich gastronomic offer in the park. Only non-alcoholic beverages in plastic bottles or tetra-paks up to 1.5 liters are allowed. Please do not bring picnic baskets to the Potsdamer Schlössernacht on the grounds.

The park is large. What is the best way for me to find my way around?

Orientate yourself in the park by the overview plans, which will be provided at the entrances as A3 plans to take home. In advance, we will provide information about the program on our program page. The program will be gradually compiled here and made available to you for your information.

In addition, you will meet hostesses on the event grounds who will be happy to help you with any questions you may have.

The park is extensive. We recommend comfortable shoes.

Where are the restrooms?

Free WCs are available at various entrances and places on the grounds, as well as a sufficient number of WCs suitable for disabled persons.

What do I do when it rains?

Please inform yourself in advance about the weather on the day of the event. In case of uncertain weather or precipitation, umbrellas or jackets as well as rubber boots have proven useful, as rain protection and shelter cannot be provided for all visitors.